• Please always check the product description carefully before placing your order.
• We mention the product dimensions clearly so you know exactly what you're getting.
• Since our nose rings and jewelry are handmade, there might be a slight variation from the listed size—but it's very minor.
• The jewelry shown on the model or mannequin (dummy) face is meant to give a visual reference of the actual size—so it should help you assess how big or small it will appear on you.
• Still unsure? Feel free to contact us anytime for exact size details.

Great question! The only difference between right and left screw nose rings is the direction of the twist. They're designed to match the side of your nose that’s pierced.
👉 If your right nostril is pierced, go for a right screw.
👉 If your left nostril is pierced, choose a left screw.
This ensures a comfy fit and helps the nose ring sit perfectly in place.

Not at all! Upper and lower L bends can be worn on either nostril—they’re universal in that way.
Upper L bend means the bar tip sits toward the upper part of your nose.
Lower L bend has the bar tip resting toward the lower part.

It’s more about what feels better for you and how you'd like it to sit.

• Gauge means how thick the jewelry bar is.
• The smaller the number, the thicker the
  jewelry.

Example:

• 22 gauge = thinner
• 20 gauge = thicker than 22G
• 18 gauge = thicker than 20G

Common gauge sizes:

• 22 gauge (0.60 MM)
• 20 gauge (0.80 MM)
• 18 gauge (1.00 MM)
• 16 gauge (1.20 MM)

• If you're unsure about your gauge, ask your piercer or use a caliper (not a regular ruler) to measure it.

Inner diameter is the inside width of a hoop, measured straight across.

Standard sizes we offer:

• 6mm = small fit
• 8mm = fits most people
• 12mm = large fit

For custom sizes, please contact us or
leave a note with your order!

20 gauge (20G) is the standard size we recommend based on most buyers’ experience.

If you’re not sure about your size:

• Compare it with a nose ring you already have.
• Or ask your piercer for the correct gauge.

We offer different nose ring styles depending on your preference and piercing side:

• Left Screw:

Best if your left nostril is pierced.

• Right Screw:

Best if your right nostril is pierced.

• L Shape Nose Stud:

Bent like an “L” to sit firmly inside your nostril.

Great for new piercings or if you change
jewelry often.

• Two types:

1. Upper L Bend: Bar tip turns towards the top of your nose.
2. Lower L Bend: Bar tip turns towards the bottom of your nose.

• Back Screw Nose Stud:

Has a screw-on back to secure easily.

• Use a caliper to measure the thickness (gauge) and the inner diameter (for hoops).
• For studs, measure the length of the post if needed.
• A regular ruler may not give accurate gauge size, so it’s better to consult a piercer for exact measurements.

• If the jewelry is too thin, it may fall out easily or cause migration.
• If it's too thick, it can hurt or stretch your piercing unnecessarily.
• Always try to wear the correct gauge that matches your original piercing size.

• Measure from the piercing hole to the edge of your nostril (straight line).
• Add 1mm to 2mm extra space for a comfortable fit.
• If unsure, 8mm is the most common standard fit for nostril hoops.
  
  
  
  

• Yes, since our jewelry is handcrafted, there can be very slight variations in size.
• But we try our best to keep it very close to the listed measurements.
  
  
  
  

Absolutely! If you need a specific gauge, diameter, or length, please contact us or leave a note at checkout.

Placing an order on The Ethnic Jewels is quick and simple!

Here’s how:

• Find the item you like.
• Choose your nostril piercing style and wire gauge size.
• Click ‘Add to Cart’.
• Follow the checkout steps using your credit card, debit card, or PayPal.
• Enter your email or phone number for delivery updates and order confirmation.
• After completing your order, you’ll get a confirmation email from us!

👉 Note: Your item won’t go into the cart until you select the customization options.

• Currently, we accept payments via PayPal.
• You can use debit or credit cards through PayPal's secure checkout.
• We’re working on adding more payment options soon!

Yes, The Ethnic Jewels does offer the personalization & customization options for any kind of silver & gold jewelry.
When you found any jewelry item on internet/web and you do not see that in our shop, save that image/screenshot and reach out to us through our support email contact@thethnicjewels.com because everything is possible with us.
We launch new products weekly so you'll definitely find something you love.

• Yes, you can!
  Here’s how to pay without a PayPal account:
  
  ️Select PayPal at checkout.
  
  ️On the PayPal page, click "Pay with Debit or Credit Card" or "Checkout
  as a Guest".
  
  ️ Enter your card details and complete the payment securely.

Yes, absolutely! We understand your concern—it’s important to feel secure when shopping online.

At The Ethnic Jewels, we guarantee:
✔️ Your money is safe with us
✔️ We take full responsibility for your order until it’s delivered
✔️ You can explore genuine customer reviews and photos to see the experience of others who’ve shopped with us

Your satisfaction and trust are our top priorities. If you have any doubts, feel free to reach out—we’re always here to help!

Normally, no sales tax, import
duties, or local taxes are charged by The Ethnic Jewels on your purchase. However, depending on your country’s tax laws, you may be subject to customs or local taxes.

• These charges are not collected by us and may be applied when your order reaches customs or your local authority.
• Please check your local regulations for more details on any potential taxes or duties.

Yes, you can! During checkout, you’ll have the option to add a personalized message with your order.

Please avoid using objectionable words or phrases. The Ethnic Jewels reserves the right to remove any inappropriate content from your message.

Once your order is placed, it’s processed quickly. If you need to modify or cancel
it, please contact us as soon as possible. We’ll do our best to assist you, but please note that once an order has been shipped, it cannot be canceled or changed.

If you realize that the address is incorrect, please contact us immediately. We may be able to update it before your order is shipped. Once the order is shipped, we cannot change the delivery address.

• Yes! Our pieces are made from hypoallergenic materials like sterling silver and nickel-free metals.
• Perfect for sensitive skin and everyday wear.

• Most of our pieces are made from 925 sterling silver or gold-plated materials.
• Sterling silver may tarnish naturally, but it’s easy to clean.
• Our plating helps make jewelry rust-free and water-friendly.
• With proper care, your jewelry will stay beautiful for a long time.

• Yes, our nose pins are waterproof and tarnish-resistant.
• Made with premium micron plating and hypoallergenic metals.
• Safe for daily wear, including showers.
• For long-lasting shine, avoid harsh soaps, perfumes, or chemicals.
• Gentle care = longer life and better shine.

• Keloids or bumps can happen if you change jewelry too often or don’t clean the piercing properly.
• Always keep your piercing clean—consult your piercer or check trusted online care guides.
• Everyone's skin is different—healing methods may vary.
• For natural care, try using a small stick of Azadirachta Indica (Neem)—its antiseptic properties may help soothe and heal the bump.

Orders typically take 8–10 business days to be delivered.

Yes, we offer both standard and express shipping options. Standard shipping is free, and express shipping is available for an additional charge. Please carefully select your preferred option when placing your order.

• Don’t worry, your package is on its way!
• When shipping from India, your parcel is first handled by an international courier partner before being handed to USPS in the USA.
• Sometimes, tracking updates may pause during this handover – it’s normal.
• In the meantime, use these universal tracking sites for more updates:
• 🔍 Universal Parcel Tracking
• 🔍 AfterShip Tracking
• 🔍 One World Express
• 🔍 Osm Worldwide
• Just enter your tracking number on these sites for progress updates.
  
  
  
  

If your package is returned to us due to an incorrect address or failure to pick it up, we will contact you to arrange a reshipment. Additional shipping charges may apply.

• We ship worldwide.
• If you have any concerns about receiving your order, please contact us before placing your order.

Note: The delivery process has been adjusted temporarily until further notice so they might not ask for signature. However, if they ask for it please cooperate with them.
Please keep in mind If your order shows as delivered but is nowhere to be found, please email us contact@theethnicjewels.com , we will give our best to assist you to track the order. However any items reported as lost, will be denied for replacement or refund.

For Account Holders:
If you have a TheEthnicJewels account, log in and select "My Orders" from the drop-down menu under your name. You can find the order number there.

For Guest Checkout:
If you didn't create an account, no worries! You can create one anytime using the same email address you used for your order.

Order Confirmation:
An order confirmation email with your order number is sent to the email used for your purchase. Please check all inboxes, including junk or spam folders.

• Once your order is placed, we consider that you've double-checked everything.
• If you need to cancel or make changes, please contact us within 24 hours of placing the order.
• Please note that we dispatch orders as quickly as possible, so we may not be able to cancel or update your order after this time.
• Once your order has shipped, no changes or cancellations can be made, and you will be responsible for the order.

Feel free to reach out to us within an hour of placing your order and we will try our best to accommodate the change before the order is processed.
Kindly note that once your order is shipped, we are unable to guarantee the change.

TheEthnicJewels cannot change the address on our end during in transit but you can contact to the shipping carrier to submit special delivery instructions.
Also If the order is lost or undelivered after changing the mailing address, we will not be responsible for any refund or replacement.

When your order is updated with tracking number, you will receive an confirmation email.
Click on 'Track Order With Shop' and it will redirect you respective shipping carrier website and you can check the status there.
If you find any trouble while tracking your order, please contact us on contact@theethnicjewels.com or click on 'chat with us' option.

• Once your order is dispatched, you will receive a confirmation email with tracking details.
• If you haven't received your email or need assistance, feel free to contact us with your order number, and we'll be happy to help!

• If you haven’t received your order, please notify us via email at contact@theethnicjewels.com.
• For express shipping orders, kindly reach out within 10 business days from the confirmation email.
• For standard shipping orders, please contact us within 20 business days.
  We’ll do our best to assist you!

Delivery charges are not refundable.

If your package is delayed or
missing, please follow these steps:

• First, check your tracking number to see the current status.
• If tracking shows delivery to the provided address but you cannot locate it, contact your local post office or courier service to file a claim.
• If your package is lost in transit, email us at contact@theethnicjewels.com with your name, order number, and the reason for your inquiry. Be sure to mention "Lost/Missing package" in the subject line.
• If you haven’t received your package after 30 business days, we will send a replacement.
  
  
  
  

• "Unfulfilled" means the shipping carrier has not scanned your package yet.
• This does not indicate that your order hasn't been shipped or prepared.
• It can take 24-48 hours for the carrier to scan the package and update the status.
• Your order may be in transit but hasn't been scanned by the carrier yet.
• Orders are shipped via carriers like USPS, UPS, FedEx, India Post, or others, so scanning delays can occur.
• Rest assured, your package is on its way!

Just log into your account using your current email address. Click on ‘edit email address/password’ type in the new details, save, and have fun.

If you can’t remember your password, you’ll need to reset it. Simply click forgot password on the login window.

Sure! Just hit ‘Unsubscribe’ button at the bottom of the email newsletter.